Good afternoon.
We've detected that Worten customers can set their orders as received, even without being shipped. This complicates the orders management, considering that sellers focus on the orders with status "In progress" and, therefore, sellers might disregard not shipped orders.
To solve this situation, it could be good that Beezup checks if the order has, for example, a shipping transport agency associated. If the order hasn't this information, Beezup could change the status to "In progress" again.
I hope it be useful. Best regards!
Guest
BeezUP cannot take the responsibility to change an order status.
It has to be handled either by the marketplace to prevent such possibilities or unfortunately by the merchant.